Introduction-
DirecTV is a name most Americans remember with their hearts. It is known for its flawless and amazing satellite service. It gives its customers access to more than 250 channels with good visual and sound quality. But it does not ensure error-less viewing. Errors are something that you will see on DirecTV one day or the other. A similar type of error is error 721. If you need help with it, then this article is for you! It will answer all your questions regarding it and what you can do to get rid of it. So, without taking any more time here, let’s head towards it.
What is error 721 on DirecTV?
There can be a few reasons behind error 721 being shown on your screen. It can be because the channel you are trying to watch is not a part of the subscription package.It can also be due to the receiver on your end not being able to process the programming information of the channel.These errors can be troublesome when you are eager to watch your favorite show or movie.So, you should know how to solve this error right then and there. Yes, you don’t have to call DirecTV’s customer service immediately!You can try some ways which we are mentioning ahead.
What are the ways to fix error 721 on DirecTV?
There are several methods that you can try- Similar is the case with error 721, and you can solve it by going to the ‘My Equipment’ page. From there, click on the Refresh Receiver link. If it is not working then, try the other method. Go to My Overview page, and there select View Channel Lineup. By doing this, you can know if the channel is a part of your package or not. If it is not then, you can directly make changes to it by selecting ‘Change Package.’ If this doesn’t work as well, try the method given ahead. Unplug your receiver but do not put it back in right then. Wait for at least 15-20 seconds before plugging it back in. Then press the power button on your receiver, and it will start to reboot. Next, go to the My Equipment page again and refresh.
Are DirecTV errors common?
DirecTV works on technology and it can not be perfect. It has errors that some might never face while some might face them from time to time using it. But most of these errors can be troubleshot in a minute or two. You can start by restarting your receiver by plugging it out. You can also try refreshing to see if the error message disappears. Also, check your subscription if it is over by any chance. If you think that the channel you want to watch is not a part of your subscription package then, you can edit your package. Once edited try refreshing to check if the error persists or is gone. There are chances that the signal is poor or the movie etc you are trying to download is high in demand etc. If you think troubleshooting is not working then, you should contact customer service for help.
Conclusion-
DirecTV can show many errors on your screen but, this does not mean that you need a professional to help you. One of these errors is error 721, and it can be troubleshot by following a few simple ways. You can try refreshing the page, resetting the receiver, and checking if the channel you are trying to watch is in your package or not. If nothing out of these solutions works then, you should contact customer service. Ans- You can start by refreshing the page or resetting the receiver. One of these might be able to fix it. Ans- You should try contacting their customer service at 800.531.5000 if you have already tried resetting, refreshing, etc. Ans- Error 721 means either the channel you are trying to watch is not a part of your package, or your receiver is unable to process the programming information.
